Self Service Kiosk Applications
RedSwimmer has the expertise to design your custom self service kiosk solution that
will save you time and man-power. We have developed self service kiosk solutions
for a wide range of applications and industries including Retail/Point of Sale,
Self Check-In, Correctional and Convention/Ticketing. Self service kiosks have a
wide range of applications and all have the potential to save you man hours and
increase sales. Self service kiosks are well suited for providing a service to the
public when attendants are unavailable or over-utilized. Simple intuitive touch
screen interfaces allow even the most novice user to interact with your kiosk and
do business with little to no assistance.
Self Service Kiosk Application Design
If you are in need of making your software or web application accessible in a public
place a self service kiosk is exactly what you need. Self service kiosks are hardware
devices that work in combination with self service software or web applications,
allowing users to perform any number of possible transactions. The method of input
is often any combination of a keyboard, touch-screen and trackball. Many kiosks
include various other peripherals like thermal printers, card readers, biometrics
and more. Kiosks can even be ruggedized for outdoor and unattended applications.
RedSwimmer has the expertise to develop a complete self service kiosk application
and select the kiosk hardware you need for your desired application.
Self Service Kiosk Application Design key features include:
- Provide your service to the public using a kiosk
- Accept cash and credit card payments
- Touch screen applications are easy enough for anyone to use
- Custom tailing your application to your unique user audience
Retail/POS, Self Check In, Convention/Ticketing, Informational
Kiosks have a virtually unlimited number of industry specific applications including
but not limited to: HR Employees/Job Applications Kiosk, Ticketing Kiosk, Healthcare
Kiosk, Order Entry, Line busting and Check-In, Gaming and Redemption Kiosk, Retail
Kiosks, Bill Payment & Prepaid Kiosk, Directories and Way-finding Kiosk, Information
and Marketing Kiosk, Security Kiosk and more. Whatever your application RedSwimmer
can develop the software and select the kiosk hardware you need.
Kiosk Industry Specific Application key features include:
- Custom tailored kiosk applications to fit your exact business needs
- Provide your service to the public with an easy to use kiosk
- Accept cash and credit card payments
- Kiosks can save man hours and free up employees to do other tasks
Real-Time Usage Reporting
Since kiosks are often unattended it only makes sense that you'll want to be able
to remotely monitor your kiosks no matter what the application. RedSwimmer can develop
the real-time reports you need to provide up to date usage statistics and notify
you via email, text or even a voice recording (aka DTMF) if there is an issue with
any of your kiosks that would require servicing. Reporting can also be useful for
determine which kiosks get the most usage and help you decide if you need more or
less kiosks at each location. If your kiosks are processing payments then the reports
will tell you which kiosks are the most profitable and also help maximize uptime
to ensure maximum profitability.
Real-Time Usage Reporting key features include:
- Monitor your kiosks remotely and respond to events in real-time
- Receive important alerts via email, text or voice message
- Track which kiosks are getting the most usage
- Maximize profitability by making sure your kiosks are always running
Accept Cash or Credit Card Payments
Accepting cash and credit card payments from a kiosk is an excellent way to offload
responsibility from cashiers and reduce man-hours to lower costs or reallocate man-hours
for more productive activities. Kiosks can be used to accept fines or take payments
in easily accessible public places and help reduce the need for the public to travel
to make payments. RedSwimmer has developed kiosks for accepting payments which are
deployed in correctional facilities nationwide. Payment acceptance kiosks are a
very popular option for local government looking to minimize or eliminate the usage
of attended "payment windows" at various facilities and instead direct the public
to a kiosk.
Accept Cash or Credit Card Payments key features include:
- Accept payments from kiosks and increase sales
- Close "payment windows" and direct users to the kiosk
- Kiosks can save man hours and free up employees to do other tasks
- Position your kiosk in a public place and lower foot traffic to your facility
Kiosk Components
It is common for kiosks to integrate any number of input peripherals in order to
interact with the user. The application will determine which peripherals are appropriate
but the bottom line is RedSwimmer can integrate whatever input devices you need
to get the job done.
Kiosk Components include:
- Payment Devices: credit card readers, check readers and bill acceptors
- Card Readers: smart card readers, barcode, RFID and drivers license
- Webcam, facial recognition and biometric thumbprint readers
- Input Devices: Touch screen, keyboard and trackball
- Card Dispensers, thermal receipt printer and more...