Case Studies
The following are just a few examples of the different types of solutions we've developed for our clients in the past,
read below. We're happy to provide references upon request.
EZ Card and Kiosk
EZ Card and Kiosk, a financial services company serving the jail industry, was in
need of a self service kiosk application for the purpose of facilitating bails and
commissary loads to inmates incarcerated in jails across the United States. The
majority of jails today are still using archaic methods of cash handling that are
extremely time consuming and error prone. We developed a solution to offload all
of the jails cash handling to a kiosk and also allow for the acceptance of credit
cards both at the kiosk and online. Our self service kiosk solution allows a family
member to walk into the jail's lobby and use a self service kiosk to load money
on an inmate's account which they can then use to purchase commissary or post bail.
The self service kiosk accepts both cash and credit card payments and then prints
a wallet sized receipt. To learn more click the link below.
Learn More »
Key features include:
- Self Service Kiosk for accepting cash and credit card payments
- Kiosks for bail, commissary, work release, booking and more...
- Secure website for remote bail and commissary loading
- Kiosks accept cash, coin and credit card payments
- Real-time web based reporting and management
Signature EquipoVision
EquipoVision, a network marketing company serving the Hispanic community, was in
need of a comprehensive solution for managing their large conventions. Their existing
system was fairly low-tech and required large amounts of manual data-entry and was
prone to ticket-fraud. The point of sale system was slow and lines several hundred
people deep were common place. That's when RedSwimmer stepped in to develop a solution
that was able to dramatically speed up the entire process all the way from registration
to point of sale while also preventing ticket fraud by placing barcodes on pretty
much everything, including the attendees. By incorporating UPC barcodes and hand
held barcode scanners we were able to eliminate a lot of tedious and error prone
data-entry. This also had the added benefit of providing real-time reporting of
sales as the convention progressed. A pre-registration website allows users to
register online and print out a ticket that is essentially a “fast-pass” for entry
into the convention. The pre-registration step helps keep the convention lines small
and moving quickly and also gives management some expectation of attendance levels.
Attendees that did not pre-register can use the self check-in kiosk at the convention
to register and print out their tickets. Upon entry to the convention a badge is
printed for each attendee that allows their purchasing history to be tracked and
provide real-time reporting to management. Now the entire convention is tracked
in real-time and thousands of attendees are managed with great accuracy and efficiency.
Key features include:
- Online pre-registration via the website
- Self check-in at the convention via a self service kiosk
- Admission solution for managing admittance, printing badges and tracking ticket
usage
- Point of sale solution for accepting cash and credit card payments
- Barcode integrated into tickets, badges and products to allow for quick scanning
to minimize manual data entry and provide real-time tracking or the entire convention
Perez Distributing
Perez Distributing, a distribution company serving the Hispanic community, was in
need of a web based solution for allowing their customers to place orders for their
grocery stores online. The Client's product catalog is large (5000+ products) and needed
to be easily searchable. Customers also needed to be able to view past purchase
orders and be able to place repeat orders based on past orders. RedSwimmer was able to
develop a web application which met all of these requirements and is easy and familiar
to use because we utilized a similar look and feel to other popular online stores around
today. We were also able to automatically synchronize the Client's product catalog
and invoices between the Sage MAS 90 ERP and the website which eliminated the need
for manual daily synchronization. The online ordering system is well accepted
by customers today and increasingly saving the Client time by reducing the need
to take orders over the phone.
Key features include:
- Searchable online product catalog
- Multi-user system facilitating grocery store orders nation-wide
- Customers can view their purchase history and easily place repeat orders
- Automatic synchronization between website and Sage MAS 90 ERP
- Customers can view past due invoices